Work From Home contact center Roles - Join Liveops Independent Contractor There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. A wide array of jobs -- many of them well-paid -- don't require a degree.. They have to be accessible, easy to use, secure, and platform agnostic. Copyright 2023 Liveops, Inc. All rights reserved. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Whats it like to be self-employed and provide virtual contact center services? It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Liveops is a legitimate company. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Are you an employee? Conducting inbound/outbound customer service calls. Then, this is the place where you can find some sources which provide detailed information. Reach out to us. Keep in mind, the more you service, the higher your earning potential! To have an identity management solution that wasn't cloud-based really wouldn't work for us. Agent Login Username / Email Forgot password? Want to become a Liveops agent? which is why weve been helping companies like yours for over 20 years. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Still have questions? Norton 360 with LifeLock helps keep your digital life safer. See Capabilities for more details. Thats up to you. Username or Email Password. Knowledge Base. This means you can choose when, where, and how often to work! Different programs have different pay structures. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Status. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Remember me. He sees a role for Okta in all of it. Find Out How & Apply . Find Out How & Apply . Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Flexibility. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Copyright 2023 Liveops, Inc. All rights reserved. It changed what we focus on as IT, he says. Find Out How & Apply . Login - LiveOps Inc. Liveops Nation - Virtual contact center Community Functionality Add this integration to enable authentication and provisioning capabilities. When I started it, my team said, Youre crazy. Flexibility. McAfee and Norton were almost a tie but by far the most popular amongst agents. Check the Eligibility requirements and make sure were currently accepting applications in your state. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. TMCF is the nation's largest organization exclusively representing the Black College Community. I don't mind the extra training if they had compensation for it. Live Nation currently has about 15,000 internal employees using some 250-plus applications. We understand the complex nature of managing independent contractors. Login here. Some clients also pay commissions. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Suite 390. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Rather, you are self-employed meaning you work for yourself, or your business. This means you can choose when, where, and how often to work! I wish there was some type of base pay. Copyright 2023 Liveops, Inc. All rights reserved. To accept cookies continue browsing as normal. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Consider holiday gift experiences. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Apply now and a member of our team will work quickly to review . Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. contact center Opportunities - Work From Home - Join Liveops Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. This was a tight category! Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Heres a direct link to where you can sign up. Then Liveops is looking for you! The only downside is a lot of training without pay. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. To find out more, read our Privacy Policy and Cookie Policy. Copyright 2023 Liveops, Inc. All rights reserved. Be a superhero sales agent with great earning potential. Grow your home business through Liveops client network, working with the brands you know and love. Sound: Must have a sound card installed and be equipped with speakers or headphones. management. Okta Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. To accept cookies continue browsing as normal. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. (sales@liveops.com) Press & Media. The cons are being able to work in your own home. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Collaboration tools are a huge part of us being successful, says Myers. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. No problem. Still have questions? All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Support. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Secure your consumer and SaaS apps, while creating optimized digital experiences. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Work from home. Build a thriving work-at-home business providing remote customer service for top brands. Login to track your existing support requests. Read more. Discipline and setting expectations of yourself are key to working from home. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. All rights reserved. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 One where youre provided with free warm leads? Attack Protection. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Apply now and a member of our team will work quickly to review your application and provide next steps. Keith Myers, SVP Business Technology, Live Nation. Copyright 2023 Liveops, Inc. All rights reserved. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. You don't necessarily have calls every . Apply to Liveops (Fountain) Working at Liveops: 947 Reviews | Indeed.com Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. You can also manage cookies in your browser settings. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Login - LiveOps Inc. IT Support Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed Not sure which client opportunity (or opportunities!) Liveops Nation Login - eihowr.dixiesewing.com We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Learn about Liveops Enterprise Solutions Click Here . Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Agents' Choice: Best Headset, Phone and Antivirus Software - Liveops He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. process. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Join Liveops Nation and experience the freedom and autonomy of being self-employed! GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Facilitating collaboration and communication with the best available solutions was another key goal. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The background check requires a $24.99 processing fee paid directly to our vendor. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Support. Join the revolution of the modern contact center! As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. You are paid the the talk/email minute when working so your pay for each day will vary. Not everyone will be as precious with your business as you are. But what good is making your own schedule if you cant get a schedule? Go Further; Marketplace. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Learn about Liveops Enterprise Solutions Click Here . Developer Center. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Liveops Okta. Live Nation | Okta Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. IT Support You are using an unsupported browser. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Sign an Independent Contractor Agreement. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. The sign-in URL is the web address you use in your desktop browser to access your company portal. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Across the web. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Duo Security for MFA | Okta Apply for Remote contact center Agents Jobs - Join Liveops Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Liveops Nation Login. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Independent Contractor Management - Openforce View our background requirements here. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Yes! Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. As a lot of people in the company say: it just works. Best of Antivirus Software. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. . (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Love the flexibility of the jobs, but wish training was paid. Okta was leaps and bounds ahead of all the other providers, says Myers. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. No matter what industry, use case, or level of support you need, weve got you covered. Enjoy the freedom and flexibility of being your own boss. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Remember me. Qualify and onboard contractors in record time. Earning potential. Outspoken. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Companies across a variety of industries trust Liveops to provide virtual contact center services. When someone leaves, they're deactivated. Earning potential. Their consistency, professionalism and customer service are unparalleled in the industry. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. If there are system issues, you will not get paid. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Take our quick quiz and well recommend our top client matches for you. 10 Things I Wish I Knew Before Becoming A Liveops Agent Documenting details of calls and customer interactions. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Public Relations e-mail (press@liveops.com) Locations. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. GROW YOUR BUSINESS Easy global collaboration. Community. Liveops employees can directly contribute to the success of students journeys through college into . From professional services to documentation, all via the latest industry blogs, we've got you covered. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops | Okta Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. You get to dictate when and how often you commit to providing services. Find top links about Liveops Nation Login along with social links, FAQs, and more. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Forgot your password? The amount of paper eliminated alone was a huge benefit. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Login to track your existing support requests. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Unlimited Flex Vacation New Parent Leave Protection. Your customers deserve the best at every touchpoint. Get Directions LiveOps On-Demand Contact Center | Okta Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Applicant Login - Join Liveops Health, Dental & Vision. Login. Liveops SWA Array Overview This app integration supports Single Sign-On. Forgot Password - LiveOps Inc. IT Support Login Provide support to users of top tax software providers. Learn more about how Liveops virtual contact center solutions can scale your business. Find ready-to-work contractors where and when you need them. I trust them and look forward to more cooperation and partnership in the future. Submit ticket. Or, if, No college? Assist customers with orders, questions, and returns. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops Agent Portal Okta - Explore Recent Scottsdale, AZ 85257. We use cookies to improve your experience on our website. We would like to show you a description here but the site won't allow us. Is Liveops nation legit? Username or Email Password. Browse case studies, customer service tips and other helpful resources for enterprises. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Group Linking Link Okta groups to existing groups in the application. You can also manage cookies in your browser settings. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Intelligent When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Or you do, but sit & sit with few to no calls? about the agent experience and application. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation.
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