All sales are final and refunds are only allowed in limited circumstances (for instance, when an event is canceledor where an event is postponed, rescheduled, or moved, and the Event Organizer has approved refunds for that event). Live Nation, the countrys top producer of concerts and owner of Hollywood Casino Amphitheatre, has announced it will require concertgoers to provide proof of full vaccination or a negative COVID-19 test before entering its venues and concerts. Despite spectator shielding, injury can occur. If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase, once funds are received from the Event Organizer. Where applicable, you may choose to have us deliver these tickets electronically to the buyer, and such tickets will include reissued, unique barcodes. If you buy tickets after the rescheduled date has been announced, they will not be eligible for a refund offer. Live Nation implements COVID protocols at concert venues You should not assume that you will receive a tax deduction for forwarding tickets to a charity or any documents that can be used to support a tax deduction. The Factory has made it a priority to heavily consider our community, our music fans, and most importantly our family & staff when coming to this decision, The Factory wrote on Facebook. For purposes of this Agreement, each day of a multi-day music festival shall be considered a separate Concert. In Will County, a bit more than 43% of residents are fully vaccinated. Though Live Nation books and markets shows at the new St. Louis Music Park, policies there will be made on an individual basis, depending on the artists' requests. "She has been listening to Maroon 5, trying to learn all their songs," Rossi said of her 9-year-old daughter, who with a small smile replied "Girls Like You is one of my favorites. Requirement for Proof of Negative COVID-19 Test or Documentation of We reserve the right to relocate the Seats due to artist or production requirements. Visit Hollywood Casino Amphitheatre in Tinley Park | Expedia Opt-Out Additional Tickets means the number of tickets equal to the number of Seats you purchased at the Venue to each additional Concert above the Concert Threshold. Sign up for our newsletter to keep reading. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE 1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR. I will never go here again without paying for premier parking. Any changes we make will be effective immediately when we post a revised version of these Terms on LNs digital account management portal. We and Live Nation- Hollywood Casino Amphitheatre - Chicago make no warranty or guarantee about the quantity or quality of tickets that will be available for purchase if you pay such a fee, are a season ticket holder, are on the waiting list to be a season ticket holder or comply with registration or other requirements. Only one Concert of an artists multi-night run may be included in the Series, unless otherwise communicated to you by us. Dept. FAQ page 1099-K Form: Answer to Some Common Questions. United Center, Chicago Theatre and More: Venues Change COVID Rules as You must pay the amounts due for all tickets in addition to your Fee. We may make changes to these Terms at any time. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. St. Louis police: Suspect shot by officer after SWAT pursuit ends in Jennings, Jury awards former ESOP president $300K in lawsuit against St. Louis. We are not responsible for any delay causing you to arrive late or miss your event for any reason. amphitheater health & safety The safety of our artists, fans, and staff is always our top priority and planned for accordingly at all Live Nation amphitheaters. 1999-2023 Ticketmaster. An inherent risk of exposure to COVID-19 exists in any place where people gather. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers. Even if it's not the event they expected. You may not use another users account without that users permission. If one or more Concerts during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term. If paper tickets were issued prior to a cancelled or postponed Concert, then we may ask you to return the paper tickets for the cancelled or postponed Concert before we issue a Threshold Credit. We were built for carryout, he said. and any other resale marketplace, provided that: If you post your non-box/suite/table/club seat tickets for sale in a resale marketplace, you must also post them for sale on TM+. You will not acquire any ownership rights by using the Site or the Content. We are not responsible for the content of those websites, or the privacy practices of those websites. READ MORE: L.A. requires everyone 12 years and older to be vaccinated to enter venues across the city. Photo by Jon Gitchoff. Additional tickets may be purchased at the published price plus applicable taxes and fees. If you are in general parking, you will sit in traffic for quite a while after concert. ST. LOUIS Cars pulled into the Hollywood Casino amphitheater Wednesday, but there was a change in directions for concertgoers. Hollywood Casino Amphitheatre, the Factory to Require COVID Vaccine or We cannot guarantee that you will have the right to renew the Agreement. Any available refund options will be shared directly with ticket holders via email. If an event for which you sell a ticket via the Advanced Services is cancelled, then you will be obligated to return, within five days of notice by Live Nation- Hollywood Casino Amphitheatre - Chicago , the difference between the amount of payments you collected in connection with such sale and the amount of money that Live Nation- Hollywood Casino Amphitheatre - Chicago would have refunded to you had you still been the holder of (i.e., as if you had not yet sold) such ticket when the event was cancelled. The Factory, a music venue in Chesterfield, is requiring guests of all ages to show proof of full vaccination or a negative COVID-19 PCR test within 72 hours of showtime. Kostopanagiotou said his restaurant does most of its sales through carryout, which helped during state-mandated closings of indoor dining, followed by limited capacity indoor seating. The following applies only to resale tickets to New York events: If you purchase a resale ticket to an event located in New York, you will receive a refund of the amount you paid for that resale ticket if: (a) the ticketed event is canceled (in which case you will not receive a refund of any order processing and delivery fees); (b) that ticket does not allow you to enter the ticketed event, unless the ticket is canceled due to an act or omission by you; or (c) that ticket fails to conform to its listing description unless you have pre-approved a substitution of tickets. Scroll to read more Music News & Interviews articles The failure of either you or us to comply with these Terms, other than the payment of Fees, due to a. will not be deemed a breach of this Agreement. Some concerts that had been scheduled for this season, including Santana and Steely Dan, have been pushed into 2022. If you have an inquiry regarding a ticket re-sale transaction for any event located in Illinois, please contact us at 550 W. Van Buren Street, 13th Floor, Chicago, Illinois 60607 or (877) 446-9450 or ticketexchange@ticketmaster.com. If you have not committed to a new package by June 1, . If you have tickets to an event promoted by Live Nation that has been postponed for more than 60 daysand no rescheduled dates have been announceda 30-day window for refunds will open at that time. ST. LOUIS, Mo. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. We strongly encourage all parents and guardians to monitor the Internet use by their children. Oct. 22, 2019. . You may assert claims in small claims court if your claims apply; If a claim involves the conditional license granted to you as described in the Ownership of Content and Grant of Conditional License section above, either of us may file a lawsuit in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes; and. In no event will delivery charges or any other amounts be refunded. The group announced Wednesday joins other local venues that already required audience vaccination, including Hollywood Casino Amphitheatre, The Factory, the Pageant and Delmar Hall. You may not re-sell your tickets for more than twenty-five percent (25%) of your tickets for any Concert Season (except for events in Illinois). If you notify us of your intent to terminate the Agreement without cause or if we terminate the Agreement due to your breach (each, Your Termination), you must pay us the Termination Fee set forth below and we will be released from all further obligations and liabilities to you under the Agreement. If you have not committed to a new package within six months following the expiration date of your current package, we will issue you a refund. Once a ticket has been ordered by a potential purchaser, you will not be able to modify or cancel your posting of that ticket, or to stop that tickets sale, even though title to that ticket may not pass to the purchaser until a later time.